COVID-19 Update

November 2, 2020

As we head into fall time, Winter Gardens is continuing to work dilligently to ensure the heath and safety of our employees and customers by following the guidelines set forth by our local and federal governments, and other manufacturing organizations.

June 15, 2020

As Adams County moves into the Green Phase of Pennsylvania’s reopening plan, Winter Gardens is continuing to follow Federal and State guidelines, in addition to our own general safety procedures, regarding the safe operation of manufacturing facilities.

May 27, 2020

To Our Valued Associates and Customers,

Winter Gardens continues to closely monitor the COVID-19 pandemic and is actively establishing mitigation strategies with the goal of keeping our associates safe while they continue to manufacture safe, quality food.

From the start of the pandemic in the United States, Winter Gardens appointed a designated Coronavirus Crisis Management Team, who has been meeting regularly since the beginning of March to review new developments from the CDC/Pennsylvania Department of Health, and determine what new actions can be put in place to keep all of our associates safe and healthy. All information is posted throughout the facility, in both English and Spanish, so all associates have access to it. We continue to provide complimentary lunch to all associates (prepared and served in-house) to show our appreciation for their continued hard work.

We have worked directly with our production associates to encourage social distancing (both on the production floor and in break areas), to enforce more rigorous handwashing and glove-changing protocols, and more recently, to provide all associates masks to be worn while in our facility. Regular re-assessments are conducted throughout the production facility to develop new social distancing methods. We have also, for the time being, limited visitors to only those who are essential, and suspended all interviews for prospective employees. All visitors are required to

follow the current Pennsylvania governance regarding public health and safety; i.e. wearing masks when they enter the facility, denying access if they are showing any symptoms or have been in contact with a symptomatic patient, et cetera.

Since the PA Stay-At-Home order was enacted, our management staff has been diligent in working remotely where possible. We have also limited the number of individuals permitted in meeting spaces at one time and have been actively using virtual meeting software to continue operating as normally as possible. Winter Gardens has also adjusted its production schedule to limit the number of associates moving in and out of the facility.

We will continue to operate and produce the safe, quality food that is expected of Winter Gardens.

Thank you for your continued support – stay safe, healthy, and positive!

Summary of policies

o Our Crisis Management Team continues to meet on a regular basis to review any new insight from the CDC and the Pennsylvania Department of Health regarding the COVID-19 pandemic.
o Production associates continue to follow social distancing protocol, both in production areas and break rooms. We are currently re-evaluating all areas to develop other methods of effectively spacing employees.
o Winter Gardens is providing face masks for every employee to wear while in the facility; this is now a required PPE item. Any essential visitors to the facility must follow the most up-to-do face mask/PPE requirements as outlined by the PA Department of Health.
o Remote work is encouraged for all employees able to do so.
o Complimentary lunch (prepared and served in-house) is provided for all associates to show appreciation for their continued hard work.
o All outside visitation (including hiring prospective associates) has been suspended unless deemed essential for our facility to continue production.
o All business-related travel has been suspended.
o Production hours have been shifted to decrease the number of people entering the plant throughout a production week.
o Any new/updated information regarding the COVID-19 pandemic is posted for all associates’ reference, in both English and Spanish.
o Associates are required to stay home if ill, until cleared by a medical professional to return to work; associates directly affected by COVID-19 will receive paid sick leave
o Winter Gardens is proactively developing a temperature checking policy in the event that circumstances require checking take place.

Thomas Bross, III – Chairman & CEO
Thomas Bross, IV – President & COO

At Winter Gardens Quality Foods, we value our customers’ comments.

Please feel free to contact us by phone, mail or email.

You can reach us in our offices from 8am until 5pm (eastern) Monday through Friday.

You can also send us an email any time at info@wintergardens.com. Please include your name, telephone number and return email address in any correspondence. Without this information we can not guarantee a reply.

Seeking local attractions for a visit to South Central Pennsylvania? Try some of our QUALITY items, FRESH from the source! Visit our Retail Store, conveniently located on-premises at Winter Gardens Headquarters.

Our phone numbers are:
Main: 717.624.4911
Toll Free: 800.242.7637
Retail Store: 717.624.6034

Retail Hours:
• Monday through Friday | 9am-5pm
• Saturday | 9am-Noon

To send us a letter, comment or information requests you’ll need this.

Winter Gardens Quality Foods, Inc.
P.O. Box 339
304 Commerce Street
New Oxford, PA 17350